MB-280 Exam Questions

Your organization is using Dynamics 365 Sales to track its sales pipeline, and you have implemented sales forecasting using the out-of-the-box sample forecast configuration. The vi...

You are creating an email for an upcoming campaign. You collect all the information necessary for the email from the email marketing team. You need to ensure the email marketing te...

You use document management in Dynamics 365 Sales. You use a single, parent SharePoint site collection with several child site records configured for each geographical region. You...

You are working in Dynamics 365 Sales. You turn on the visibility of the Dynamics 365 Sales records in the channel. A user working with leads is unable to pin the view into Microso...

A company uses Dynamics 365 Sales. You have administrator privileges. The sales manager plans to require the sales team to track emails from Microsoft Outlook. You need to direct u...

You are working in Dynamics 365 Sales. You turn on the visibility of the Dynamics 365 Sales records in the channel. A user working with leads is unable to pin the view into Microso...

A company plans to use server-side synchronization to synchronize emails, tasks, and appointments between Microsoft Exchange and Dynamics 365 Sales. The salespeople want to know wh...

You install LinkedIn Sales Navigator into Dynamics 365 Sales. The company wants to automatically populate the LinkedIn Profile for the lead contact when following up on a lead. You...

You are implementing Dynamics 365 Sales for a company. Sellers regularly must compare data stored in Sales with an authoritative data source and contact individuals directly from t...

Drag and Drop Question Your organization works with larger customers (accounts) that can have a single holding and then many subsidiaries through different levels in a parent-child...

Drag and Drop Question You are designing the user experience for sales users at your organization for a variety of tasks. One of the user experience requirements is for sales users...

Drag and Drop Question You are a Dynamics 365 Sales system customizer. Salespeople report that they cannot search for open and closed opportunities using the search tool in the Qui...

Drag and Drop Question Your organization used Gmail previously and had only one Gmail server profile. You recently moved to Exchange Online and you need to complete the set up for...

Drag and Drop Question You have enabled Dynamics 365 App for Outlook for your sales team. Users report that they are dissatisfied that they must track the emails manually, so you p...

Drag and Drop Question You are implementing Dynamics 365 Sales at a new organization. All users will be using the Sales Hub app. You need to assign the appropriate out-of-the-box s...

Drag and Drop Question You are implementing a new Dynamics 365 Customer Insights - Data environment for your organization. You complete ingesting the data you need to unify and nav...

Drag and Drop Question A company uses Dynamics 365 Sales with assignment rules. The assignment rules use a segment to filter the lead records. A sales manager wants to automaticall...

Drag and Drop Question A company has implemented Dynamics 365 Sales Enterprise. The salespeople often travel to meet customers and require mobile-friendly solutions to various scen...

Drag and Drop Question The sellers at your organization are keen to adopt generative AI capabilities and use them efficiently. They have been editing Contact records directly in Co...

Drag and Drop Question A company must decide whether to use push notifications or assistant cards in the Dynamics 365 Sales mobile app. You need to recommend which functionality th...

Drag and Drop Question A company uses Dynamics 365 Sales to manage product lines. You need to set up the product catalog, including the ability for sellers to apply quantity discou...

Drag and Drop Question You are implementing Dynamics 365 Sales for a beverage company. The company sells drinks by individual cans, by the dozen, or by the case of 48 cans as follo...

A company has three business units. User privileges are set to ensure that users can only see records owned by their own business units. If a contact is needed for all business uni...

A company implements Dynamics 365 Sales. The company has the following requirements: - Employees must have quarterly goals. The goals must calculate all deals won by quarter for ea...

You are using a forecast template. You must configure the forecast by territory. You need to configure the forecast parameters. Which parameter should you configure?

A company manually assigns leads to salespeople. The sales manager requires automated lead assignment rules. An administrator enables the feature. However, you are unable to access...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets th...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets th...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets th...

Your organization has customized Dynamics 365 Sales to allow sales users to create account plans on existing accounts. The Account table has a one-to-many relationship with the Cus...

A company deploys Dynamics 365 Sales. You are deploying Dynamics 365 App for Outlook to all users in the environment. You complete the following steps of the deployment: - Assign a...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

A company uses Dynamics 365 Sales Professional. A new enterprise sales owner team must be created. The sales manager will be responsible for adding members and removing members fro...

You manage a Dynamics 365 Sales environment where users can only view and edit their own records. User2 is assisting with User1's opportunities while User1 is on vacation. User1 re...

You need to ensure that a user named User1 can assign salespeople to sales territories. The solution must use the principle of least privilege. To which security role should you as...

A marketing user wants to target two groups of customers: 1. All customers that live in Paris. 2. All customers that have made more than ten online purchases. You decide to meet th...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You need to create a Trend chart. Which two types of columns can you add to the Trend chart? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct sele...

You use the Dynamics 365 Sales mobile app. Users must receive a push notification when they are assigned to a lead record. You need to create the push notification. Which tool shou...

Drag and Drop Question The product development team for a toy company creates a new remote-control toy. You need to create the necessary records and record relationships to sell th...

Drag and Drop Question Your sales team has now managed to get all the email communication in place and want to take it a step further by implementing SMS channel. You need to confi...

Drag and Drop Question Within your non-profit organization you have set up your different charities in a custom table to store charity records. In the Contact table, you have vario...

Drag and Drop Question The sales team wants to see a timeline of related activities and notes on a custom Dynamics 365 Sales form. You need to add a timeline control to the form, W...

Drag and Drop Question Your organization introduced a new loyalty solution that exposes the loyalty profile and related point transactions in an Azure SQL Database. You need to ens...

Which entity must be configured before creating a Product Family in Dynamics 365 Sales?

A sales manager wants to implement an automated system to assign leads to the appropriate salesperson based on the region. Which features should be configured to achieve this? (Sel...