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Microsoft

MB-280 · Question #104

A company deploys Dynamics 365 Sales. You are deploying Dynamics 365 App for Outlook to all users in the environment. You complete the following steps of the deployment: - Assign all users the…

The correct answer is A. Add the app for all users. D. Instruct users to install the app. Deploy and install Dynamics 365 App for Outlook Step 1: Set the default synchronization method [Assume done] Step 2: Test email configuration and enable mailboxes [Done] Step 3: Provide security role access [Done] The security role Dynamics 365 App for Outlook User is available…

Deploy the Dynamics 365 App for Outlook

Question

A company deploys Dynamics 365 Sales. You are deploying Dynamics 365 App for Outlook to all users in the environment. You complete the following steps of the deployment: - Assign all users the required security privileges. - Enable and test all mailboxes. - Users report that the app is NOT visible within their Outlook client. You need to make Dynamics 365 App for Outlook available to all users. Which two actions should you perform? Each correct answer presents a complete solution. (Choose two.)

Options

  • AAdd the app for all users.
  • BShare the app with all users.
  • CAssign the Dynamics 365 App for Outlook User security role to all users.
  • DInstruct users to install the app.
  • EProvide the app URL to the users.

How the community answered

(49 responses)
  • A
    76% (37)
  • B
    4% (2)
  • C
    6% (3)
  • E
    14% (7)

Explanation

Deploy and install Dynamics 365 App for Outlook Step 1: Set the default synchronization method [Assume done] Step 2: Test email configuration and enable mailboxes [Done] Step 3: Provide security role access [Done] The security role Dynamics 365 App for Outlook User is available from build 9.1.0.4206 or later. If a user doesn't have this security role or its underlying privileges, they'll receive the following error: You haven't been authorized to use this app. Check with your system administrator to update You must add users to this role so they can use Dynamics 365 App for Outlook. This will ensure that the users have the basic privileges needed to access App for Outlook. Step 4: Install App for Outlook Follow these steps to push Dynamics 365 App for Outlook to selected users, all users, or have users install it themselves as needed. Step 4.1: Push the app to your users 1. To push the app to your users, from your app, go to Settings > Advanced Settings. 2. Go Settings > Dynamics 365 App for Outlook. 3. The Getting Started with Microsoft Dynamics 365 App for Outlook page lists all eligible users that can use App for Outlook. You have several different options on how you can deploy the app Step 4.2: Have users install App for Outlook themselves 1. From your app, go to Settings > Advanced Settings. 2. Select the Settings button Settings button., again and then select Apps for Dynamics 365 apps. 3. In the Apps for Dynamics 365 apps screen, under Dynamics 365 App for Outlook, users select Add app to Outlook.

Topics

#App for Outlook deployment#mailbox configuration#user access#Outlook add-in

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