CSA Exam Questions

What is the primary objective of the Display Business Rule?

What access does a user need to be able to import anicies to a knowledge base?

From a related list, what would a user click for personalize the layout of the columns?

When looking at a long list of records, you want to quickly filler, to show only those which have Shon Description containing email How might you do that?

What are the three key tables in an enterprise CMDO? Choose 3 angwers

Which role(s) are required to impersonate a user? Choose 2 answers

After you create a new table, what is the best practice regarding the navigation pane? Choose 2 answers

What options can you see, when you fight click on a Cl, from the Cl dependency view map? Choose 3 answers

ServiceNow contains over 25 different report types. What are some of the types? Choose 5 answers

A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment What could you suggest. to make it easier for the ex...

A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?

What are advantages of using spokes for integrations? Choose 3 answers

You have an existing customer, who is using workflows for their catalog items. Their existing purchasing policy is to require approval for any request that totals over 31000. Howev...

How would you define an Access Control, to allow a user with iti role to have permission to create incident records?

What are the components that make up a filer condition? Choose 3 answers

You have been asked to create a way for users to order a new iPhone, but only if they get two levels of approval. The approvers and users should be automatically notified at each a...

What is the language used for scriptingin ServiceNow?

You have heard about a new application released by SericeNow, You want to try it out, to-see if it might be useful for your company's ServiceNow implementation. What would be the b...

What icon do you use to change the boon and color on a Favorite?

What are examples of Ul Actions, relating to Lists? Choose 4 answers

Which type of scripts nun in the browser?

What do you click when you have made modification to your report, and your want to see the results without saving?

Security rules are defined to restrict the permission of users from viewing and interacting with data. What are these security rules called?

Which feature helps to automatically allocate a critical, high priority, service request to the appropriate assignment group or team member?

What setting allows users to view a Knowledge Base article even if the are not logged in?

Which testing framework is used to test ServerNew Applications?

The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

As administrator, what must you do to access feature of High Security Settings?

What framework can be used to manage the tables and Cis associated with a use case?

What is the name of the string that display filter criteria?

A customer has asked for the following updates to a form: * Make Resolution code mandatory, admin state is changed to Resolved. * Hide major incident check box, unless logged in us...

A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access? Choose 3 answers

The customer has asked that your change the default layout of the task list. * Number * Task Type * Parent * Short Description * Assignment Group * Assignment * Updated After navig...

What actions art taken to filter a long list of records to show only those which have "email" Short Description?

An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. W...

An order for new office equipment has Men placed through the Service Catalog. How would you view the lists of requests after the orders have Men placed?

Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role and the user_critena_admm role plus has permissions to create Items a...

After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

On a list, what does each row show?

Which action enables personalization in a form for the admin role, only?

Which element is used to track items not saved with a field, in a record?

What does ServiceNow recommend as a best practice regarding data imports?

If a user is on an Incident form and is alerted when they change the value of the Priority field, which type of script executes in the Platform?

Which feature can be used to categorize a set of records from a list and make them visible to other users?

The testing team needs to be able to perform activities in the test instance, as though they are a member of the Service Desk group. What role would they need to be able to switch...

Which tables are available by default in a ServiceNow instance? Choose 3 answers

An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access to all rows and all fields...

What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

Which set of steps is used to import spreadsheet data into a ServiceNow table?

What process allows users to create, categorize, review approve and browse important information in a centralized location that is shared oy the entire organization?