CSA · Question #405
From a related list, what would a user click for personalize the layout of the columns?
The correct answer is D. Gear. To personalize the column layout of a related list in ServiceNow, a user would click the gear icon, which typically represents the 'Personalize List' feature.
Question
From a related list, what would a user click for personalize the layout of the columns?
Options
- AMagnifier
- BContext Menu
- CPencil
- DGear
How the community answered
(58 responses)- A2% (1)
- B5% (3)
- C2% (1)
- D91% (53)
Why each option
To personalize the column layout of a related list in ServiceNow, a user would click the gear icon, which typically represents the 'Personalize List' feature.
The magnifier icon is typically used to initiate or expand search functionalities, not to personalize list columns.
The Context Menu, accessed by right-clicking, provides actions related to a specific record or list, but not for customizing column layouts.
A pencil icon usually indicates an edit function for the record itself or a specific field, not for global list column personalization.
The gear icon, also known as the 'Personalize List' icon, is a standard ServiceNow UI element found on all lists and related lists, allowing users to customize which columns are displayed and their order.
Concept tested: ServiceNow UI; Personalize List
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/lists/concept/c_CustomizingLists.html
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