CSA · Question #406
When looking at a long list of records, you want to quickly filler, to show only those which have Shon Description containing email How might you do that?
The correct answer is A. Click List Magnifier to expand column search, on Short Description, type "email, click enter. To quickly filter a list in ServiceNow to show records where a specific column contains a particular string, one can use the column's search functionality with the specified search syntax.
Question
When looking at a long list of records, you want to quickly filler, to show only those which have Shon Description containing email How might you do that?
Options
- AClick List Magnifier to expand column search, on Short Description, type "email, click enter
- BClick List Magnifier to expand column search, on Short Description, lype *email, click enter
- CClick List Magnifier to expand column search, on Short Description, type email, click enter
- DOn Search box, select text, type email, click enter
How the community answered
(42 responses)- A93% (39)
- B2% (1)
- C5% (2)
Why each option
To quickly filter a list in ServiceNow to show records where a specific column contains a particular string, one can use the column's search functionality with the specified search syntax.
To filter records where the 'Short Description' column contains 'email', a user would click the List Magnifier icon, enter `"email"` into the column's search field, and then press Enter to execute a containing search for the specified text.
While `*email` explicitly performs a 'contains' search, the provided correct answer specifies the use of quotes, indicating a different intended method.
Typing `email` into the column search box often performs a 'contains' search by default, but the correct answer specifies the use of quotes around the search term.
The Search box refers to the global text search, which is not designed for filtering specific columns in a list view.
Concept tested: ServiceNow list filtering; column search
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/lists/concept/c_CustomizingLists.html#t_UseTheColumnSearchFilter
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