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ServiceNow

CSA · Question #138

On a filter condition, which component is always a choice list?

The correct answer is C. Operation. In a ServiceNow filter condition, the 'Operation' component, which defines the comparison type between a field and its value, is consistently presented as a choice list.

Submitted by andres_qro· Apr 18, 2026User Interface and Navigation

Question

On a filter condition, which component is always a choice list?

Options

  • AOperator
  • BFilter Criteria
  • COperation
  • DMatch Criteria

How the community answered

(15 responses)
  • A
    7% (1)
  • C
    93% (14)

Why each option

In a ServiceNow filter condition, the 'Operation' component, which defines the comparison type between a field and its value, is consistently presented as a choice list.

AOperator

While 'Operator' is the functional name for the choice list component, 'Operation' is presented as the option in this question. Both refer to the same type of choice list.

BFilter Criteria

'Filter Criteria' is a general term encompassing the entire condition, not a specific component that is always a choice list.

COperationCorrect

The 'Operation' (or 'Operator') component in the condition builder, which specifies how a field's value should be compared (e.g., 'is', 'contains', 'greater than'), is always presented as a dropdown choice list.

DMatch Criteria

'Match Criteria' is a descriptive term for the filter's purpose and not a distinct component within the condition builder that is always a choice list.

Concept tested: Filter condition builder components

Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/concept/c_FilterTheListOfRecords.html

Topics

#Filtering#Condition Builder#User Interface#List Filters

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