ServiceNow
CSA · Question #408
Which role(s) are required to impersonate a user? Choose 2 answers
The correct answer is A. admin E. impersonator. The admin role is required to impersonate any user in ServiceNow, while the impersonator role is required to impersonate a user who has granted impersonation access to the impersonator. The other roles are not related to the impersonation functionality.
Submitted by carter_n· Apr 18, 2026Database Management and Platform Security
Question
Which role(s) are required to impersonate a user? Choose 2 answers
Options
- Aadmin
- Bsys_admin
- Csecurity_admin
- Dsys_user
- Eimpersonator
How the community answered
(51 responses)- A94% (48)
- C4% (2)
- D2% (1)
Explanation
The admin role is required to impersonate any user in ServiceNow, while the impersonator role is required to impersonate a user who has granted impersonation access to the impersonator. The other roles are not related to the impersonation functionality.
Topics
#Roles#Security#User Administration#Impersonation
Community Discussion
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