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CSA · Question #426
CSA Question #426: Real Exam Question with Answer & Explanation
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Submitted by obi.ng· Apr 18, 2026Self-Service and Process Automation
Question
Which feature helps to automatically allocate a critical, high priority, service request to the appropriate assignment group or team member?
Options
- AUser Policy
- BUI policy
- CPredictive Intelligence
- DAssignment Rule
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Topics
#Assignment Rules#Process Automation#Task Management#ITSM Configuration