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ServiceNow

CSA · Question #227

What role enables someone to authorize a request, with no other permissions on the platform?

The correct answer is E. Approver [approver_user]. The approver_user role specifically enables a user to authorize requests without granting them any other permissions on the ServiceNow platform.

Submitted by mike_84· Apr 18, 2026Self-Service and Process Automation

Question

What role enables someone to authorize a request, with no other permissions on the platform?

Options

  • AApproval Group [approval_group]
  • BAuthorize [authorize_user]
  • CReviewer [reviewer_user]
  • DVerification [verify_user]
  • EApprover [approver_user]

How the community answered

(65 responses)
  • A
    2% (1)
  • C
    3% (2)
  • D
    2% (1)
  • E
    94% (61)

Why each option

The `approver_user` role specifically enables a user to authorize requests without granting them any other permissions on the ServiceNow platform.

AApproval Group [approval_group]

`Approval Group` is not a standard role for individual users to authorize requests; it refers to a group of users who might collectively approve.

BAuthorize [authorize_user]

`Authorize [authorize_user]` is not a standard or recognized role in ServiceNow for simply authorizing requests.

CReviewer [reviewer_user]

`Reviewer [reviewer_user]` is not a standard role primarily intended for authorizing requests; it implies reviewing content or tasks.

DVerification [verify_user]

`Verification [verify_user]` is not a standard role primarily intended for authorizing requests; it implies verifying information or processes.

EApprover [approver_user]Correct

The `approver_user` role is specifically designed in ServiceNow to allow users to approve or reject records, providing only the necessary permissions for authorization without granting broader platform access.

Concept tested: Approver role

Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/roles/reference/r_RolesInstalledWithTheBaseSystem.html

Topics

#Roles#Permissions#Approvals

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