A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment What could you suggest. to make it easier for the expert to read only th

"Work Notes View" is not a standard option found directly in the context menu for filtering the activity log.

Clicking the Personalize icon and selecting 'Activity Stream' typically controls the visibility of the stream itself, not its content filtering.

Modifying the 'Form Layout' to 'Add Work Notes Section' changes the form's structure to include a dedicated field, not to filter the existing activity log's display.

The funnel icon (filter icon) in the Activity stream allows users to select specific activity types, such as 'Work notes', to display only relevant entries, making it easier to review. This feature specifically enables filtering the activity stream to show only desired updates.

The 'History' option from the context menu typically shows record revisions or audit history, not a filtered view of the activity stream's work notes.