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CSA · Question #412
CSA Question #412: Real Exam Question with Answer & Explanation
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Submitted by fatema_kw· Apr 18, 2026User Interface and Navigation
Question
A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment What could you suggest. to make it easier for the expert to read only the work notes in the Activity log?
Options
- AClick Context menu > Work Notes View
- BClick Personalize icon and select Activity Stream
- CRight click form header > Form Layout > Add Work Notes Section
- DClick Funnel icon and select only work notes
- EClick Context menu > History
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Topics
#Activity Stream#Work Notes#UI Navigation#Filtering