ADM-201 Exam Questions

A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should the administrator utilize to import the records to Salesforce?

Universal Containers has a Contact Lightning record page with a component that shows Unkedln data. The sales team would like to only show this component to sales users when they ar...

The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to Audited', they would like the system to...

The administrator at Universal Containers has a screen flow that helps users create new leads. When Lead Source is "Search Engine", the administrator needs to require the user to c...

An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and should be restricted from deleting any records. What should the administrator do to meet this r...

DreamHouse Realty agents are double-booking open house event nights. The events manager wants an event submission process to help agents fill in event details and request dates. Ho...

The administrator at Universal Containers wants to add branding to Salesforce. Which two considerations should the administrator keep in mind? Choose 2 answers

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?

Universal Container's administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when ena...

At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discou...

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals. What should...

The administrator at Ursa Major Solar has created a custom report type and built a report for the sales operations team. However, none of the users are able to access the report. W...

Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled in on ev...

AW Computing wants to prevent users from updating the Account Annual Revenue field to be a negative value or an amount more than SI00 billion. How should an administrator accomplis...

Which tool should an administrator use to identify and fix potential session vulnerabilities?

Cloud Kicks intends to protect data with backups by using the data export service. Which two considerations should the administrator remember when scheduling the export? Choose 2 a...

Universal Containers wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find deal records via...

The Cloud Kicks sales manager wants to boost productivity by providing insights for sales reps at the start of each day. Which three sales-specific standard Lightning components sh...

The administrator at Cloud Kicks is trying to debug a screen flow that creates contacts. One of the variables in the flow is missing on the debug screen. What could cause this issu...

Universal Containers has enabled Data Protection and Privacy for its org. Which page layouts will have the Individual field available for tracking data privacy information?

New leads need to be routed to the correct sales person based on the lead address. How should the administrator configure this requirement?

The Human Resources department at Northern Trail Outfitters wants employees to provide feedback about their managers using a custom object in Salesforce. It is important that manag...

Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team...

An administrator at Universal Containers needs an automated way to delete records based on field values. What automated solution should the administrator use?

A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on Campaign ROI by month and senes. H...

The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should be used to undo this import? Choose 2 answers

Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring Path for Opportunities. Which is an important con...

A user at Universal Containers left the company. The administrator needs to create a new user for their replacement, but they have assigned all available user licenses. What should...

The DreamHouse Realty team has a master-detail relationship set up with Open House as the parent object and Visitors as the child object. What type of field should the administrato...

Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. Wha...

An administrator supporting a global team of Salesforce users has been asked to configure company settings. Which two options should the administrator configure? Choose 2 answers

What are three settings an administrator should configure to make it easy for approvers to respond to approval requests? Choose 3 answers

The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner. What should an administrator a...

Support agents at Cloud Kicks are spending too much time finding resources to solve customer cases. The agents need a more efficient way to find documentation and similar cases fro...

DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans. DHR needs to complete the project within 30 days and has maxed out its...

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet this r...

The administrator at Cloud Kicks needs to automatically route support cases, regardless of how they are created, to a queue based on case priority. What tool should the administrat...

DreamHouse Realty needs to use consistent pickhst values in the Category field on Accounts and Cases, with values respective to record types. Which two features should the administ...

Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way to identify these new records from existing Leads. What approach should an admini...

The administrator at Cloud Kicks has been told that users are unable to add repeating tasks in Salesforce. Which two solutions should the administrator use to ensure users are able...

Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and want to share all cross-sell opportunities with a team of subject matter experts in their or...

The events manager at DreamHouse Realty has a hot lead from a successful open house that needs to become a Contact with an associated Opportunity. How should this be accomplished f...

Cloud Kicks has the organization-wide sharing default set to private on the Shoe object. The sales manager should be able to view a report containing shoe records for all of the sa...

The administrator for AW Computing is working with a user who is having trouble logging in to Salesforce. What should the administrator do to identify why the user is unable to log...

Cloud Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the question that is needed....

Which three items are available in the mobile navigation menu? Choose 3 answers

An administrator needs to create a one-to-many relationship between two objects with limited access to child records. What type of field should the administrator use?

The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one User. Which two options should an administrator use to meet this r...

AW Computing would like to improve its Case Lightning record page by including: - A filtered component to display a message in bold font when a Case is saved as a critical record t...

Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this...