DreamHouse Realty needs to use consistent pickhst values in the Category field on Accounts and Cases, with values respective to record types. Which two features should the administrator use to…

A Custom Picklist is necessary to define the 'Category' field itself within Salesforce, whether it's a standard picklist or part of a global value set.

Dependent picklists are used when the values in one picklist filter the values in another picklist, which is not the requirement stated for consistent values across objects and record types.

Global Picklists (Picklist Value Sets) allow the definition of a single list of picklist values that can be shared across multiple objects and record types, ensuring consistency and simplifying maintenance across Accounts and Cases.

A Multi-select picklist allows users to select multiple values from a list, which is a different functionality than ensuring consistency of single-select values across objects.