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ADM-201 · Question #33

Sales Rep A and Sales Rep B view an Account report for All Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results. What is the…

The correct answer is A. Sales Rep B needs to be assigned to the Sales Rep queue. In a private sharing model, the discrepancy in report results between Sales Reps A and B viewing 'All Accounts' indicates that their different roles in the hierarchy affect their visibility to records not owned by them.

Submitted by khalil_dz· Apr 18, 2026Configuration and Setup

Question

Sales Rep A and Sales Rep B view an Account report for All Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results. What is the explanation for the discrepancy in the reports?

Options

  • ASales Rep B needs to be assigned to the Sales Rep queue.
  • BSales Rep B needs to be assigned to the Sales Rep role.
  • CSales Rep B needs to be assigned to the Sales Rep profile.
  • DSales Rep B needs to be assigned to the Sales Rep permission set.

How the community answered

(29 responses)
  • A
    86% (25)
  • B
    7% (2)
  • C
    3% (1)
  • D
    3% (1)

Why each option

In a private sharing model, the discrepancy in report results between Sales Reps A and B viewing 'All Accounts' indicates that their different roles in the hierarchy affect their visibility to records not owned by them.

ASales Rep B needs to be assigned to the Sales Rep queue.Correct
BSales Rep B needs to be assigned to the Sales Rep role.
CSales Rep B needs to be assigned to the Sales Rep profile.

Profiles control object and field-level access (CRUD permissions), not record-level access for records owned by others in a private sharing model, assuming both reps have the necessary object permissions.

DSales Rep B needs to be assigned to the Sales Rep permission set.

Permission sets grant additional permissions but do not override the fundamental record-level visibility dictated by a private sharing model and role hierarchy for records not owned by the user.

Concept tested: Salesforce private sharing model and role hierarchy

Source: https://help.salesforce.com/s/articleView?id=sf.security_data_access_roles.htm&type=5

Topics

#Record Visibility#Private Sharing Model#Queues#User Access

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