ADM-201 · Question #33
Sales Rep A and Sales Rep B view an Account report for All Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results. What is the…
The correct answer is A. Sales Rep B needs to be assigned to the Sales Rep queue. In a private sharing model, the discrepancy in report results between Sales Reps A and B viewing 'All Accounts' indicates that their different roles in the hierarchy affect their visibility to records not owned by them.
Question
Sales Rep A and Sales Rep B view an Account report for All Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results. What is the explanation for the discrepancy in the reports?
Options
- ASales Rep B needs to be assigned to the Sales Rep queue.
- BSales Rep B needs to be assigned to the Sales Rep role.
- CSales Rep B needs to be assigned to the Sales Rep profile.
- DSales Rep B needs to be assigned to the Sales Rep permission set.
How the community answered
(29 responses)- A86% (25)
- B7% (2)
- C3% (1)
- D3% (1)
Why each option
In a private sharing model, the discrepancy in report results between Sales Reps A and B viewing 'All Accounts' indicates that their different roles in the hierarchy affect their visibility to records not owned by them.
Profiles control object and field-level access (CRUD permissions), not record-level access for records owned by others in a private sharing model, assuming both reps have the necessary object permissions.
Permission sets grant additional permissions but do not override the fundamental record-level visibility dictated by a private sharing model and role hierarchy for records not owned by the user.
Concept tested: Salesforce private sharing model and role hierarchy
Source: https://help.salesforce.com/s/articleView?id=sf.security_data_access_roles.htm&type=5
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