ADM-201 · Question #312
The administrator at Ursa Major Solar has created a custom report type and built a report for the sales operations team. However, none of the users are able to access the report. Which two options cou
The correct answer is B. The report is saved in a private folder. D. The user's profile is missing View access.. Users may not be able to access a report if it is saved in a private folder or if their profile lacks the necessary view access for the report.
Question
The administrator at Ursa Major Solar has created a custom report type and built a report for the sales operations team. However, none of the users are able to access the report. Which two options could cause this issue? Choose 2 answers
Options
- AThe custom report type is in development.
- BThe report is saved in a private folder.
- CThe org has reached its limit for custom report types.
- DThe user's profile is missing View access.
How the community answered
(47 responses)- A11% (5)
- B77% (36)
- C13% (6)
Why each option
Users may not be able to access a report if it is saved in a private folder or if their profile lacks the necessary view access for the report.
If a report type is in development, it primarily restricts the creation of *new* reports for general users, but once a report is built, access issues are more commonly tied to folder permissions or user profiles.
Reports saved in a user's private folder are not visible to other users, preventing the sales operations team from accessing them, as private folders restrict sharing.
An organization reaching its limit for custom report types would prevent the *creation* of new report types, but it would not affect the accessibility of an *already built* report.
For users to access a report, their profile or assigned permission sets must grant 'View' access to the report's folder, as well as object and field access, otherwise the report will be inaccessible.
Concept tested: Report and Dashboard Security/Access
Source: https://help.salesforce.com/s/articleView?id=sf.reports_sharing.htm&type=5
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