ADM-201 Question #176: Real Exam Question with Answer & Explanation

Question

Users have noticed that when they click on a report In a dashboard to view the report details, the values In the report are different from the values displayed on the dashboard. What are the two reasons this .Is likely to occur? Choose 2 answers

Options

• AThe dashboard needs to be refreshed.
• BThe report needs to be refreshed.
• CThe current user does not have access to the report folder.
• DThe running dashboard user and viewer have different permissions.

Explanation

The discrepancy between dashboard and report values often stems from the dashboard not being up-to-date or different user contexts affecting data visibility.

Common mistakes.

• B. While reports can be refreshed, the dashboard itself takes a snapshot of the report data; simply refreshing the report won't automatically update the dashboard's display until the dashboard itself is refreshed.
• C. If a user did not have access to the report folder, they would typically not be able to view the dashboard component or drill down to the report at all, rather than seeing different data.

Concept tested. Dashboard data freshness and running user

Reference. https://help.salesforce.com/s/articleView?id=sf.dashboards_key_concepts_running_user.htm&type=5

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