ADM-201 Question #310: Real Exam Question with Answer & Explanation

Question

At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time- consuming task. What should the administrator use to deliver this requirement?

Options

• APrebuilt Macro
• BApproval Process
• CFormula Field
• DFlow Builder

Explanation

To automate the application of discounts from a won opportunity to its related opportunity products, an administrator should use Flow Builder.

Common mistakes.

• A. Prebuilt Macros are automated action sequences for repetitive tasks within a console, designed for user interaction rather than background data updates across related records.
• B. Approval Processes are used to manage how records are approved in Salesforce, not for automatically updating related record fields based on a parent record's status change.
• C. A Formula Field calculates a value based on other fields and displays it, but it cannot automatically update the values of fields on related records.

Concept tested. Salesforce Process Automation (Flow Builder)

Reference. https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5

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