ADM-201 Question #345: Real Exam Question with Answer & Explanation

Question

Cloud Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the question that is needed. How should an administrator complete this?

Options

• AUse a new version of the flow for each scenario.
• BUse a decision element and a new screen to show the proper question.
• CA Use conditional visibility to hide the unnecessary question,
• DUse branching in the flow screen to show the proper scenario.

Explanation

To ensure only the necessary question is displayed on a screen flow when only one of two questions is needed at a time, the administrator should use a decision element to route to separate screens, each with a single question.

Common mistakes.

• A. Using a new version of the flow for each scenario is inefficient and difficult to maintain, as it creates multiple flows for what could be handled by a single, dynamic flow.
• C. While conditional visibility can hide elements on a single screen, it still renders all components in the background. For distinct questioning paths that require a clear separation or may lead to different subsequent flow logic, using a decision element to branch to separate screens is a more robust and organized approach.
• D. Branching in the flow screen generally refers to conditional navigation within the same screen or moving to subsequent screens, but without a decision element and separate screens, it doesn't precisely achieve showing only the needed question with distinct screen layouts.

Concept tested. Screen Flow Logic and Design

Reference. https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_decision.htm&type=5

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