ADM-201 Question #361: Real Exam Question with Answer & Explanation

Question

The administrator at Ursa Major Solar wants to configure automation that should run when an Account's rating changes along with the following actions: * Check if the rating changed from Hot to Cold Calculator o If yes, create a Case . o If yes, send an Email * Check if the rating changed from Cold to Hot o If yes, delete a related Task record Which two automation solutions would be able to accomplish these tasks? Choose 2 answers

Options

• AOne Flow
• BOne Process Builder that calls one Flow
• COne Process Builder
• DOne Flow that calls One Process Builder

Explanation

To automate conditional actions when an Account's rating changes (e.g., create Case/send email for Hot to Cold, delete Task for Cold to Hot), both a single Process Builder or a Process Builder that calls one Flow can accomplish these tasks.

Common mistakes.

• A. While a single Flow (Record-Triggered Flow) is fully capable of accomplishing these tasks, options B and C represent two distinct architectural patterns that leverage Process Builder, which the question expects as specific solutions.
• D. A Flow cannot directly call a Process Builder; automation is typically designed with Process Builder or other events triggering Flows, not the other way around.

Concept tested. Declarative automation for record updates and conditional logic

Reference. https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

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