ADM-201 · Question #256
An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes. What workflow action should the administrator use to accomplish this? ,
The correct answer is B. Outbound Message. To send information to an external accounting system when an Opportunity closes, the administrator should use an Outbound Message workflow action.
Question
An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes. What workflow action should the administrator use to accomplish this? ,
Options
- ACustom Notification
- BOutbound Message
- CAssign Task
- DCreate a Record
How the community answered
(27 responses)- A15% (4)
- B74% (20)
- C4% (1)
- D7% (2)
Why each option
To send information to an external accounting system when an Opportunity closes, the administrator should use an Outbound Message workflow action.
A Custom Notification is used to alert Salesforce users within the platform or via push notifications, not to send data to external systems.
An Outbound Message is a workflow action that sends data to a designated external system (e.g., an accounting system) when a record meets specific criteria. It typically delivers a SOAP message containing selected fields from the Salesforce record, facilitating integration.
Assign Task creates a task record within Salesforce for a specific user, it does not send data to an external system.
Create a Record creates a new record within Salesforce, not in an external accounting system.
Concept tested: Outbound Messages for external integration
Source: https://help.salesforce.com/s/articleView?id=sf.workflow_action_outbound_message.htm&type=5
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