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ADM-201 · Question #256

An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes. What workflow action should the administrator use to accomplish this? ,

The correct answer is B. Outbound Message. To send information to an external accounting system when an Opportunity closes, the administrator should use an Outbound Message workflow action.

Submitted by devops_kid· Apr 18, 2026Workflow/Process Automation

Question

An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes. What workflow action should the administrator use to accomplish this? ,

Options

  • ACustom Notification
  • BOutbound Message
  • CAssign Task
  • DCreate a Record

How the community answered

(27 responses)
  • A
    15% (4)
  • B
    74% (20)
  • C
    4% (1)
  • D
    7% (2)

Why each option

To send information to an external accounting system when an Opportunity closes, the administrator should use an Outbound Message workflow action.

ACustom Notification

A Custom Notification is used to alert Salesforce users within the platform or via push notifications, not to send data to external systems.

BOutbound MessageCorrect

An Outbound Message is a workflow action that sends data to a designated external system (e.g., an accounting system) when a record meets specific criteria. It typically delivers a SOAP message containing selected fields from the Salesforce record, facilitating integration.

CAssign Task

Assign Task creates a task record within Salesforce for a specific user, it does not send data to an external system.

DCreate a Record

Create a Record creates a new record within Salesforce, not in an external accounting system.

Concept tested: Outbound Messages for external integration

Source: https://help.salesforce.com/s/articleView?id=sf.workflow_action_outbound_message.htm&type=5

Topics

#Outbound Message#Workflow Actions#External Systems Integration#Process Automation

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