ADM-201 Question #255: Real Exam Question with Answer & Explanation

Question

Northern Trail Outfitters wants to know the average stage duration for all closed opportunities. How should an administrator support this request?

Options

• AUse Process Builder to capture the daily average on each Opportunity. Pee
• BRun the Opportunity Stage Duration report.
• CAdd formula fields to track Stages on each Opportunity.
• DRefresh weekly reporting shapshots for Closed Opportunities.

Explanation

To find the average stage duration for all closed opportunities, an administrator should run the standard Opportunity Stage Duration report.

Common mistakes.

• A. Using Process Builder to capture daily average duration is an overly complex and unnecessary approach, as Salesforce already calculates and provides this data through standard reports.
• C. Adding formula fields to track stage duration would require custom development and would essentially re-create functionality already available in standard Salesforce reporting.
• D. Refreshing weekly reporting snapshots captures historical data for trending purposes but is not the most direct method to determine the current average stage duration for closed opportunities, which is readily available in the standard report.

Concept tested. Opportunity Stage Duration Report

Reference. https://help.salesforce.com/s/articleView?id=sf.reports_opp_stage_duration.htm&type=5

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