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ADM-201 · Question #9

At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to the submit for approval button to begin the process but sometimes the user forgets. How should an…

The correct answer is C. Use Process Builder. To automate the submission of new public articles into an approval process when users forget to manually click the button, an administrator should use Process Builder or Flow.

Submitted by lars.no· Apr 18, 2026Workflow/Process Automation

Question

At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to the submit for approval button to begin the process but sometimes the user forgets. How should an administrator automate submission so al new public articles will enter the approval process?

Options

  • ADefault the Submit for Approval button
  • BUpdate initial Actions
  • CUse Process Builder
  • DCreate a new record type and page layout

How the community answered

(19 responses)
  • A
    5% (1)
  • B
    11% (2)
  • C
    79% (15)
  • D
    5% (1)

Why each option

To automate the submission of new public articles into an approval process when users forget to manually click the button, an administrator should use Process Builder or Flow.

ADefault the Submit for Approval button

"Default the Submit for Approval button" is not a standard Salesforce configuration option to automate the submission of records into an approval process upon creation.

BUpdate initial Actions

"Update initial Actions" is a vague term; while approval processes have initial actions, this does not address the automation of *starting* the approval process itself.

CUse Process BuilderCorrect

Process Builder (or Flow) is a powerful automation tool in Salesforce that can be configured to automatically initiate an approval process when a record meets specific criteria, such as a new public article being created. It can execute the "Submit for Approval" action without user intervention.

DCreate a new record type and page layout

Creating a new record type and page layout can differentiate article types and their appearance, but it does not provide the automation capability to automatically submit records for approval.

Concept tested: Automating Approval Process Submission

Source: https://help.salesforce.com/s/articleView?id=sf.process_auto_submit_for_approval.htm&type=5

Topics

#Process Automation#Approval Processes#Process Builder#Salesforce Knowledge

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