ADM-201 Question #9: Real Exam Question with Answer & Explanation

Question

At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to the submit for approval button to begin the process but sometimes the user forgets. How should an administrator automate submission so al new public articles will enter the approval process?

Options

• ADefault the Submit for Approval button
• BUpdate initial Actions
• CUse Process Builder
• DCreate a new record type and page layout

Explanation

To automate the submission of new public articles into an approval process when users forget to manually click the button, an administrator should use Process Builder or Flow.

Common mistakes.

• A. "Default the Submit for Approval button" is not a standard Salesforce configuration option to automate the submission of records into an approval process upon creation.
• B. "Update initial Actions" is a vague term; while approval processes have initial actions, this does not address the automation of starting the approval process itself.
• D. Creating a new record type and page layout can differentiate article types and their appearance, but it does not provide the automation capability to automatically submit records for approval.

Concept tested. Automating Approval Process Submission

Reference. https://help.salesforce.com/s/articleView?id=sf.process_auto_submit_for_approval.htm&type=5

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