ADM-201 · Question #340
The administrator at Cloud Kicks has been told that users are unable to add repeating tasks in Salesforce. Which two solutions should the administrator use to ensure users are able to do this?…
The correct answer is A. Add Create Recurring Series of Tasks field on page layouts D. Enable Creation of Recurring Tasks in Activity Settings. To enable users to add repeating tasks, the administrator must first enable the Creation of Recurring Tasks in Activity Settings and then add the 'Create Recurring Series of Tasks' field to the relevant page layouts.
Question
The administrator at Cloud Kicks has been told that users are unable to add repeating tasks in Salesforce. Which two solutions should the administrator use to ensure users are able to do this? Choose 2 answers
Options
- AAdd Create Recurring Series of Tasks field on page layouts
- BTurn on Task Notifications Service
- CDisable Shared Activities
- DEnable Creation of Recurring Tasks in Activity Settings
How the community answered
(32 responses)- A78% (25)
- B16% (5)
- C6% (2)
Why each option
To enable users to add repeating tasks, the administrator must first enable the Creation of Recurring Tasks in Activity Settings and then add the 'Create Recurring Series of Tasks' field to the relevant page layouts.
The 'Create Recurring Series of Tasks' field must be added to the task page layouts so users have the option to specify that a task should recur when creating it.
Turning on Task Notifications Service affects how users are notified about tasks, not their ability to create recurring tasks.
Disabling Shared Activities relates to whether multiple contacts can be associated with a single activity, which is unrelated to creating repeating tasks.
The ability to create recurring tasks is a feature that must be explicitly enabled in Salesforce's Activity Settings. This global setting controls whether the recurring tasks functionality is available in the organization.
Concept tested: Recurring Tasks Configuration
Source: https://help.salesforce.com/s/articleView?id=sf.activities_enable_recurring.htm&type=5
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