What are two valid use cases for Salesforce Communities? Choose 2 answers

External customers using Community licenses typically receive limited access to specific Salesforce data and functionality, not full user rights equivalent to internal Salesforce users.

Experience Cloud (formerly Communities) provides self-service portals where external customers can log in to view their purchase history, track orders, access knowledge bases, and submit or check the status of support cases.

Experience Cloud supports partner portals that enable external partners to collaborate with internal sales teams, register deals, manage leads, and monitor the progress of shared opportunities.

Experience Cloud is designed for external user engagement and requires specific licenses; it does not offer a method for internal users to replicate Salesforce automation without incurring license fees.