ADM-201 Question #127: Real Exam Question with Answer & Explanation

Question

Ursa major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record. What is the appropriate data type to utilize when creating this custom field?

Options

• ALookup relationship
• BLookup filter
• CHierarchical relationship
• DFormula

Explanation

To track a specific Tier 2 support user on a case record, Ursa Major Solar's administrator should create a custom field of the Lookup relationship data type.

Common mistakes.

• B. A Lookup filter is a feature that refines the results shown in a lookup field, not a data type for creating the field itself.
• C. A Hierarchical relationship is a specific type of lookup relationship used for linking an object to itself, typically for organizational hierarchies (e.g., manager field on a User object), not for linking cases to users.
• D. A Formula field calculates its value based on other fields or expressions and cannot be used to directly select and link to a specific user record.

Concept tested. Custom field data types (Lookup Relationship)

Reference. https://help.salesforce.com/s/articleView?id=sf.fields_about_field_types.htm&type=5

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