ADM-201 · Question #127
Ursa major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record. What is the appropriate data type to utilize when creating this custom field?
The correct answer is A. Lookup relationship. To track a specific Tier 2 support user on a case record, Ursa Major Solar's administrator should create a custom field of the Lookup relationship data type.
Question
Ursa major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record. What is the appropriate data type to utilize when creating this custom field?
Options
- ALookup relationship
- BLookup filter
- CHierarchical relationship
- DFormula
How the community answered
(43 responses)- A95% (41)
- C2% (1)
- D2% (1)
Why each option
To track a specific Tier 2 support user on a case record, Ursa Major Solar's administrator should create a custom field of the Lookup relationship data type.
A Lookup relationship custom field allows a user to associate a record with another record from a different object, or even the same object. In this scenario, it would link the Case record to a specific User record, enabling the administrator to easily track the Tier 2 support user.
A Lookup filter is a feature that refines the results shown in a lookup field, not a data type for creating the field itself.
A Hierarchical relationship is a specific type of lookup relationship used for linking an object to itself, typically for organizational hierarchies (e.g., manager field on a User object), not for linking cases to users.
A Formula field calculates its value based on other fields or expressions and cannot be used to directly select and link to a specific user record.
Concept tested: Custom field data types (Lookup Relationship)
Source: https://help.salesforce.com/s/articleView?id=sf.fields_about_field_types.htm&type=5
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