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ADM-201 · Question #129

A time -dependent action Is placed In the workflow queue when the record Is created. Which two scenarios will cause the action to be removed from the queue? Choose 2 answers

The correct answer is A. When the record no longer matches the rule criteria B. When the action is deleted from the workflow queue. A time-dependent workflow action placed in the queue will be removed if the record no longer meets the rule criteria or if the action is manually deleted from the queue.

Submitted by mike_84· Apr 18, 2026Workflow/Process Automation

Question

A time -dependent action Is placed In the workflow queue when the record Is created. Which two scenarios will cause the action to be removed from the queue? Choose 2 answers

Options

  • AWhen the record no longer matches the rule criteria
  • BWhen the action is deleted from the workflow queue
  • CWhen a validation rule is triggered for the record
  • DWhen another record triggers the same workflow rule

How the community answered

(44 responses)
  • A
    91% (40)
  • C
    5% (2)
  • D
    5% (2)

Why each option

A time-dependent workflow action placed in the queue will be removed if the record no longer meets the rule criteria or if the action is manually deleted from the queue.

AWhen the record no longer matches the rule criteriaCorrect

If the record that triggered the time-dependent action is subsequently updated and no longer satisfies the workflow rule's criteria, the pending action is automatically removed from the workflow queue.

BWhen the action is deleted from the workflow queueCorrect

Administrators have the ability to manually inspect and delete pending time-dependent actions from the workflow queue, preventing them from executing as scheduled.

CWhen a validation rule is triggered for the record

A validation rule prevents a record from being saved if criteria are not met, but it does not remove a time-dependent action that has already been placed in the queue for that record.

DWhen another record triggers the same workflow rule

Another record triggering the same workflow rule operates independently and does not affect time-dependent actions associated with a different, specific record already in the queue.

Concept tested: Time-dependent workflow queue management

Source: https://help.salesforce.com/s/articleView?id=sf.workflow_time_dependent_considerations.htm&type=5

Topics

#Workflow rules#Time-dependent actions#Workflow queue#Process automation

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