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ADM-201 · Question #130

Universal Containers (UC) puts a priority on this confidentially of their customers. Which Contact sharing setting should an Administrator configure to meet this request?

The correct answer is A. Controlled by parent. To prioritize customer confidentiality for Contacts, an Administrator should configure the Contact sharing setting to 'Controlled by Parent', which links their visibility to the associated Account's sharing rules.

Submitted by andreas_gr· Apr 18, 2026Configuration and Setup

Question

Universal Containers (UC) puts a priority on this confidentially of their customers. Which Contact sharing setting should an Administrator configure to meet this request?

Options

  • AControlled by parent
  • BPublic Read/Write
  • CPublic Read Only
  • DPrivate

How the community answered

(47 responses)
  • A
    91% (43)
  • B
    2% (1)
  • C
    4% (2)
  • D
    2% (1)

Why each option

To prioritize customer confidentiality for Contacts, an Administrator should configure the Contact sharing setting to 'Controlled by Parent', which links their visibility to the associated Account's sharing rules.

AControlled by parentCorrect

Setting the Organization-Wide Default (OWD) for Contacts to 'Controlled by Parent' ensures that a user's access to a Contact record is determined by their access to the associated Account. This allows for fine-grained confidentiality control, as if Account access is private, Contact access will also be private unless explicitly shared through other mechanisms.

BPublic Read/Write

Setting Contacts to 'Public Read/Write' would allow all users to view and modify all Contact records, which directly contradicts the goal of prioritizing confidentiality.

CPublic Read Only

Setting Contacts to 'Public Read Only' would allow all users to view all Contact records, making sensitive contact information widely visible and failing to prioritize confidentiality.

DPrivate

While 'Private' is an OWD option for some objects, for Contacts, 'Controlled by Parent' is the standard and most effective setting to manage confidentiality in relation to their associated Accounts.

Concept tested: Organization-Wide Defaults (OWD) for Contact sharing

Source: https://help.salesforce.com/s/articleView?id=sf.admin_sharing_owd_considerations.htm&type=5

Topics

#OWD#Sharing Settings#Contact Sharing#Data Confidentiality

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