ADM-201 · Question #341
Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and want to share all cross-sell opportunities with a team of subject matter experts in their organization. The…
The correct answer is C. Add the subject matter experts to a public group and give them access to the records with a. To share specific cross-sell opportunities with a team while the organization-wide default for Opportunity is Private, the administrator should add the subject matter experts to a public group and create a sharing rule.
Question
Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and want to share all cross-sell opportunities with a team of subject matter experts in their organization. The company has different roles, and the organization-wide default for Opportunity is set to Private. How should the administrator accomplish this?
Options
- ACreate a new role for the subject matter experts and give them access to the records with an
- BChange the organization-wide default for Opportunity from Private to Public Read/Write to open
- CAdd the subject matter experts to a public group and give them access to the records with a
- DEnable territory management, assign the subject matter experts to the same territory, and give
How the community answered
(51 responses)- A4% (2)
- B6% (3)
- C76% (39)
- D14% (7)
Why each option
To share specific cross-sell opportunities with a team while the organization-wide default for Opportunity is Private, the administrator should add the subject matter experts to a public group and create a sharing rule.
Creating a new role for subject matter experts does not automatically grant them access to records owned by others when the organization-wide default is private, unless combined with a sharing rule or higher role in the hierarchy.
Changing the organization-wide default for Opportunity to Public Read/Write would grant all users read/write access to *all* opportunities, which is too broad and not the targeted sharing required.
Adding subject matter experts to a public group allows for centralized management of the team needing access. A criteria-based sharing rule can then grant this public group access to all opportunities with the 'Cross-Sell' type, overriding the private organization-wide default for those specific records.
Enabling territory management is a comprehensive sales force automation feature primarily for managing territories and their associated records, which is an overly complex solution for sharing a subset of opportunities with a specific team.
Concept tested: Sharing Rules with Public Groups
Source: https://help.salesforce.com/s/articleView?id=sf.sharing_rules.htm&type=5
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