Salesforce
ADM-201 · Question #308
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?
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Submitted by asante_acc· Apr 18, 2026Service and Support Applications
Question
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?
Options
- AEscalation Rules
- BAuto-Response Rules
- CAssignment Rules
- DValidation Rules
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Topics
#Escalation Rules#Case Management#Service Cloud#Support Automation