ADM-201 · Question #317
Universal Containers wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find deal records via a search. What…
The correct answer is C. Page layouts and field-level security. To fully restrict service users from accessing deal records, even if they appear in search results, an administrator should utilize field-level security and page layouts to make the record's content inaccessible.
Question
Universal Containers wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find deal records via a search. What option should the administrator adjust to fully restrict access?
Options
- AApp permissions and search terms
- BRecord settings and search index
- CPage layouts and field-level security
- DPermissions and tab visibility
How the community answered
(20 responses)- A5% (1)
- B10% (2)
- C80% (16)
- D5% (1)
Why each option
To fully restrict service users from accessing deal records, even if they appear in search results, an administrator should utilize field-level security and page layouts to make the record's content inaccessible.
App permissions control access to applications, and search terms are user inputs, neither directly restricts record content access.
Record settings like OWDs influence access, but 'search index' is a system process that doesn't restrict user access.
Field-level security (FLS) controls which fields a user can see or edit on a record, and if all relevant fields are hidden for the service team's profile or permission set, the record becomes informationally inaccessible. Page layouts further control the visual presentation of the record, ensuring no other elements expose sensitive data when the record is accessed.
While permissions (object-level) would directly prevent finding records via search, and tab visibility hides list views, the question implies records are still discoverable via search, so adjusting content visibility after discovery is key.
Concept tested: Record and field visibility security
Source: https://help.salesforce.com/s/articleView?id=sf.security_field_level.htm&type=5
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