ADM-201 · Question #306
DreamHouse Realty agents are double-booking open house event nights. The events manager wants an event submission process to help agents fill in event details and request dates. How should an…
The correct answer is A. Create a campaign for agents to request event dates. The events manager at DreamHouse Realty needs a process for agents to submit event details and request dates to prevent double-booking open house nights.
Question
DreamHouse Realty agents are double-booking open house event nights. The events manager wants an event submission process to help agents fill in event details and request dates. How should an administrator accomplish this request?
Options
- ACreate a campaign for agents to request event dates.
- BCreate a workflow rule to update the Event Date field.
- CCreate a sharing rule so that other agents can view events.
- DCreate an approval process on the Campaign object.
How the community answered
(24 responses)- A75% (18)
- B8% (2)
- C4% (1)
- D13% (3)
Why each option
The events manager at DreamHouse Realty needs a process for agents to submit event details and request dates to prevent double-booking open house nights.
Creating Campaigns for open house events provides a centralized object where agents can submit and manage event details and requested dates. This approach allows for tracking events, preventing conflicts, and potentially integrating with approval processes if needed.
A workflow rule to update an Event Date field is a reactive automation that only modifies an existing record's field, it does not establish a submission process or provide mechanisms to manage event requests and prevent double-booking.
A sharing rule controls record visibility among users but does not create a submission process for event details or help in preventing double-booking.
While an approval process on the Campaign object could be used *after* an agent submits a campaign to approve the event, simply creating an approval process alone doesn't establish the initial 'submission process to help agents fill in event details and request dates'.
Concept tested: Salesforce object selection for business processes (Campaigns for events/requests)
Source: https://help.salesforce.com/s/articleView?id=sf.campaigns_about.htm&type=5
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