ADM-201 Exam Questions
394 real ADM-201 exam questions with expert-verified answers and explanations. Page 1 of 8.
- Question #1Productivity and Collaboration
Users at Universal Containers (UC) adhere to the following process for expense reports: - Create the expense report. - Attach receipts in an Expenses app. - Send the report to the...
Salesforce MobileUser ExperienceRecord CreationApproval Process - Question #2Sales and Marketing Applications
Which three objects can be added as Campaigns Members? Choose 3 answers
CampaignsCampaign MembersSalesforce ObjectsMarketing Features - Question #3Configuration and Setup
Which setting on a profile makes a tab not accessible on the All Tabs page or visible in any app, but still allows a user Multiple Books to view records that would normally be foun...
ProfilesTab VisibilityUser PermissionsRecord Access - Question #4Service and Support Applications
Ursa Major Solar tracks both user issues and customer issues. A user issue can be logged as: - new - waiting for reply - closed A user issue can be logged as: - new - working - clo...
Record TypesSupport ProcessesCase ObjectPicklist Configuration - Question #5Configuration and Setup
Ursa Major Solar's default, organization-wide sharing for accounts is set to public read/write. The administrator needs to ensure that marketing never modifies an account record. W...
ProfilesObject PermissionsSecurity SettingsUser Access - Question #6Service and Support Applications
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two...
Case ManagementSharing SettingsCase TeamsAccess Control - Question #7Data and Analytics Management
The administrator at Ursa Major Solar has just finished creating new hot Account reports that filter Accounts that were modified this year with a rating of hot. The report was shar...
ReportsReport FiltersData ConsistencySalesforce Administration - Question #8Configuration and Setup
Supervisors at Universal Containers have read access to Contacts through their profiles. Sales reps have a separate profile that allows them to edit Contacts. Some sales reps are a...
Permission SetsProfilesUser AccessSecurity Settings - Question #9Workflow/Process Automation
At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to the submit for approval button to begin the process but sometimes the user forge...
Process AutomationApproval ProcessesProcess BuilderSalesforce Knowledge - Question #10Workflow/Process Automation
Ursa Major Solar is a Canadian company that has the following set up in Salesforce: - They have activated Web-to-Case on their corporate website. - Auto-Response is configured so t...
Case AssignmentSalesforce FlowQueuesDeclarative Automation - Question #11Sales and Marketing Applications
What are two considerations when configuring the lead conversion process? Choose 2 answers
Lead ConversionField MappingLeadsSales Cloud - Question #12Data and Analytics Management
Ursa Major Solar uses data from the grand total of a custom report to create their dashboard. Which two components will populate the grand total properly? Choose 2 answers
Salesforce DashboardsReport Grand TotalsDashboard ComponentsData Visualization - Question #13Workflow/Process Automation
Which two actions can be completed with a workflow field update. Which two actions can UMS complete with this feature? Choose 2 answers
Workflow RulesField UpdatesAutomationRecord Types - Question #14Productivity and Collaboration
Which two action should an administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with the customers? Cho...
ChatterSalesforce FilesExternal CollaborationCustomer Engagement - Question #15Object Manager and Lightning App Builder
A new custom object called Manufacturers has been created for Universal Containers. Where should a System Administrator adjust how the object appears when it is found in the global...
Custom ObjectsSearch LayoutsObject ManagerGlobal Search Configuration - Question #16Workflow/Process Automation
The VP of Marketing wants Sales Reps to get updates when materials are updated in the Marketing library. What feature should an Administrator recommend?
Email AlertsAutomationNotificationsCommunication - Question #17Object Manager and Lightning App Builder
Sales representatives use a custom report type for Account reports. New fields have been created on the Account Object. What should a System Administrator do to report on the newly...
Custom Report TypesReport BuilderField VisibilitySystem Administration - Question #18Service and Support Applications
Ursa Major Solar is setting up case assignment rules. What are two places where the cases can be assigned? Choose 2 answers
Case Assignment RulesService CloudQueuesUsers - Question #19Configuration and Setup
North Trail Outfitters wants a backup administrator set up for their org. once the administrator is set up, they report that they are unable to perform any of the administrator dut...
User ManagementProfiles and PermissionsLicensesRoles - Question #20Service and Support Applications
Northern Trail Outfitters has a web form for cases. If the case assignment rules inactive, who will be assigned ownership when the case is created?
Case ManagementAssignment RulesDefault Case Owner - Question #21Data and Analytics Management
Which set of small and large data backup methods are available in native Salesforce
Data BackupData ExportSalesforce Administration - Question #22Object Manager and Lightning App Builder
Under which three conditions should a validation rule be used to prevent invalid data? Choose 3 answers
Validation RulesData Entry ControlRecord OperationsData Integrity - Question #23Configuration and Setup
A Salesforce user at Universal Containers has been deactivated. What will happen to the records the user owns in Salesforce?
User ManagementUser DeactivationRecord OwnershipSalesforce Administration - Question #24Sales and Marketing Applications
Universal Containers is using lead assignment rules and record types. The sales team has the record type 'Corporate Leads' assigned as their default record type. The sales team has...
Lead ManagementRecord TypesLead ConversionSales Cloud Configuration - Question #25Service and Support Applications
Universal Containers wants to set up a customer service community where existing and potential customers can view public discussions, collaborate with other members, and search for...
Experience CloudGuest User ProfileUnauthenticated AccessCustomer Service Community - Question #26Object Manager and Lightning App Builder
Ursa Major Solar needs to fulfill the following requirements: - A custom object must be created to capture account survey data. - Users need the ability to select an account from t...
Custom ObjectsLookup RelationshipsPage LayoutsRelated Lists - Question #27Configuration and Setup
Ursa Major Solar (UMS) wants to assign a Lightning for Outlook layout. Which two options can UMS assign this layout to? Choose 2 answers
Lightning for OutlookProfile ManagementUser AssignmentsIntegration Setup - Question #28Configuration and Setup
Universal Containers has a public read only sharing model on accounts. A new sales team has been created that will be dealing with high-security customers. The administrator has be...
Salesforce Sharing ModelRole HierarchySharing RulesData Access Control - Question #29Service and Support Applications
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue....
Case ManagementAssignment RulesService CloudQueue Management - Question #30Configuration and Setup
Ursa Major Solar recently purchased 15 new Salesforce licenses. How many users can an administrator create at the same time on the add multiple users page?
User ManagementSalesforce AdministrationUser Creation LimitsSetup - Question #31Configuration and Setup
What are the defaults for Org wide Default (OWO) and Profile permissions for all Profiles that have View All Data or Modify All Data disabled on a custom object?
Org Wide DefaultsProfile PermissionsCustom Object SecurityData Access - Question #32Data and Analytics Management
What are two ways to customize basic reports using Lightning Experience? Choose 2 answers
Salesforce ReportsReport CustomizationLightning ExperienceFiltersCharts - Question #33Configuration and Setup
Sales Rep A and Sales Rep B view an Account report for All Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results. What...
Record VisibilityPrivate Sharing ModelQueuesUser Access - Question #34Object Manager and Lightning App Builder
A user with administrator privileges accidentally deleted a custom field in an org one day ago. What should the administrator consider to restore the field?
Custom FieldsData RecoveryField DeletionAdministrator Tasks - Question #35Configuration and Setup
What must an administrator do when creating a record type?
Record TypesProfilesUser AccessSystem Configuration - Question #36Object Manager and Lightning App Builder
A system administrator wants to ensure that unique data is always input into a specific field. Which two field properties should be configured? Choose 2 answers
Field PropertiesData UniquenessData IntegrityCustom Fields - Question #37Data and Analytics Management
How can an administrator allow all internal users to view a dashboard as a Sales Manager within a sales region?
DashboardsRunning UserData VisibilityReporting - Question #38Service and Support Applications
What describes the capabilities of Salesforce Knowledge?
Salesforce KnowledgeService CloudKnowledge BaseSupport Agents - Question #39Data and Analytics Management
The sales operations team at Universal Containers purchased a list of shipping companies they would like to be imported into the Salesforce org using the Data Import Wizard. Some c...
Data Import WizardDuplicate ManagementAccount ObjectData Management - Question #40Sales and Marketing Applications
A new approval process is being adapted by Ursa Major Solar. After an opportunity has been approved, the contract is sent to the customer for signature as the final step in that pr...
AppExchangeElectronic SignaturesApproval ProcessesSales Cloud - Question #41Data and Analytics Management
A sales ops user has been identified as the dashboards expert within Cloud Kicks. This user needs to be able to update dashboard folder access for all non-private folders. Which pe...
DashboardsFolder AccessPermissionsPublic Folders - Question #42Sales and Marketing Applications
Ursa Major Solar is using products and price books. Which two items should an administrator take into considerations about these features? Choose 2 answers
ProductsPrice BooksPricingMulti-currency - Question #43Object Manager and Lightning App Builder
The Universal Containers Administrator is editing the page layout for a new custom object when a text area field is inadvertently deleted from the page layout. What are three metho...
Page LayoutsField ManagementUI EditingSandbox Deployment - Question #44Object Manager and Lightning App Builder
Ursa Major Solar wants to customize Activities (tasks and events). What are three types of customization that occur? Choose 3 answers
Salesforce ActivitiesObject CustomizationValidation RulesWorkflow Rules - Question #45Sales and Marketing Applications
Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has deckled to add custom sizing...
ProductsOrdersOpportunity Management - Question #46Workflow/Process Automation
Universal Containers created a new job posting on the first of the month. It triggered a process scheduled action that send a Chatter post to the department VP in 30 days if the po...
Scheduled ActionsProcess AutomationFlowsEvaluation Criteria - Question #47Configuration and Setup
Ursa Major Solar recently enabled the multiple currencies feature. As a result, which currency will be used as the foundation for all currency conversion rates?
Multiple CurrenciesCorporate CurrencyCurrency Conversion - Question #48Service and Support Applications
What should an administrator consider when setting up Case Feed?
Case FeedService CloudChatter Feed TrackingSetup - Question #49Configuration and Setup
Universal Containers has a marketing, team setup as a public group. A sales representative would like to engage the marketing team on one opportunity. What should the sales represe...
Record SharingPublic GroupsOpportunity AccessManual Sharing - Question #50Productivity and Collaboration
The District Sales Director at Cloud Kicks wants to share the leaderboard component on his dashboard with his sales team. What two actions should an administrator take to enable th...
DashboardsChatterReporting SnapshotsCollaboration