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ADM-201 · Question #20
ADM-201 Question #20: Real Exam Question with Answer & Explanation
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Submitted by anna_se· Apr 18, 2026Service and Support Applications
Question
Northern Trail Outfitters has a web form for cases. If the case assignment rules inactive, who will be assigned ownership when the case is created?
Options
- AThe system administrator will be assigned.
- BThe default case owner will be assigned.
- CThe case will be assigned to a default case queue.
- DThe case will be assigned to the default workflow user.
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Topics
#Case Management#Assignment Rules#Default Case Owner