ADM-201 · Question #25
Universal Containers wants to set up a customer service community where existing and potential customers can view public discussions, collaborate with other members, and search for solutions posted…
The correct answer is A. Use the community's guest user profile. To allow unauthenticated users to view public community content and participate in public discussions, the administrator must configure the community's guest user profile.
Question
Universal Containers wants to set up a customer service community where existing and potential customers can view public discussions, collaborate with other members, and search for solutions posted by other members without logging into the community. How should an administrator allow access to the community?
Options
- AUse the community's guest user profile
- BUse Linkedin or Facebook as authentication providers
- CCreate a custom community profile
- DSet up self-registration for the community
How the community answered
(33 responses)- A82% (27)
- B6% (2)
- C9% (3)
- D3% (1)
Why each option
To allow unauthenticated users to view public community content and participate in public discussions, the administrator must configure the community's guest user profile.
The community's Guest User Profile provides public access to specified community pages and content for users who are not logged in, allowing them to view discussions, search solutions, and collaborate anonymously as required.
Using authentication providers like LinkedIn or Facebook requires users to log in, which contradicts the requirement for access 'without logging into the community.'
Creating a custom community profile is for authenticated users with specific permission sets and does not address the need for unauthenticated public access.
Self-registration allows new users to create accounts and log in, but it does not provide access for users 'without logging into the community.'
Concept tested: Community Guest User Profile for public access
Source: https://help.salesforce.com/s/articleView?id=sf.networks_customize_guest_user_profile.htm&type=5
Topics
Community Discussion
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