ADM-201 · Question #44
Ursa Major Solar wants to customize Activities (tasks and events). What are three types of customization that occur? Choose 3 answers
The correct answer is C. Workflow Rules D. validation Rules E. Custom Fields. Administrators can customize Salesforce Activities (tasks and events) by implementing Workflow Rules for automation, Validation Rules for data integrity, and creating Custom Fields to capture specific information.
Question
Ursa Major Solar wants to customize Activities (tasks and events). What are three types of customization that occur? Choose 3 answers
Options
- AAssignment Rules
- BField Tracking
- CWorkflow Rules
- Dvalidation Rules
- ECustom Fields
How the community answered
(39 responses)- A3% (1)
- B3% (1)
- C95% (37)
Why each option
Administrators can customize Salesforce Activities (tasks and events) by implementing Workflow Rules for automation, Validation Rules for data integrity, and creating Custom Fields to capture specific information.
Assignment Rules are primarily used for automatically routing leads and cases to the appropriate users or queues, not for customizing the general behavior or data of tasks and events.
Field Tracking is a feature for auditing changes to field values over time, rather than a type of customization that alters the functionality or structure of an activity itself.
Workflow Rules can automate actions on Activities, such as sending email alerts, updating fields, or creating new tasks, based on defined criteria.
Validation Rules can be applied to Activity fields to enforce data quality and consistency by preventing users from saving records that do not meet specific criteria.
Custom Fields can be added to both Task and Event objects, allowing organizations to store additional data points relevant to their specific business processes for activities.
Concept tested: Customizing Salesforce Activities (Tasks & Events)
Source: https://help.salesforce.com/s/articleView?id=sf.tasks_events_customize.htm&type=5
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