ADM-201 · Question #23
A Salesforce user at Universal Containers has been deactivated. What will happen to the records the user owns in Salesforce?
The correct answer is C. All records are assigned to the deactivated user until reassigned.. When a Salesforce user is deactivated, the records they own remain assigned to their deactivated user account until an administrator manually reassigns them.
Question
A Salesforce user at Universal Containers has been deactivated. What will happen to the records the user owns in Salesforce?
Options
- AAll records are automatically assigned to another user.
- BAll records are automatically deleted.
- CAll records are assigned to the deactivated user until reassigned.
- DAll records are automatically assigned to the Administrator.
How the community answered
(32 responses)- A3% (1)
- B3% (1)
- C88% (28)
- D6% (2)
Why each option
When a Salesforce user is deactivated, the records they own remain assigned to their deactivated user account until an administrator manually reassigns them.
Salesforce does not automatically reassign records to another user upon deactivation, requiring a manual process to transfer ownership.
Deactivating a user prevents login but does not delete any data or records owned by that user.
Deactivating a user removes their login access but does not automatically reassign or delete the records they own; these records will continue to show the deactivated user as the owner until a manual reassignment occurs.
Records are not automatically transferred to the Administrator upon user deactivation; ownership remains with the deactivated user.
Concept tested: User deactivation impact on record ownership
Source: https://help.salesforce.com/s/articleView?id=sf.users_deactivate.htm&type=5
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