ADM-201 · Question #23
ADM-201 Question #23: Real Exam Question with Answer & Explanation
The correct answer is C: All records are assigned to the deactivated user until reassigned.. When a Salesforce user is deactivated, the records they own remain assigned to their deactivated user account until an administrator manually reassigns them.
Question
A Salesforce user at Universal Containers has been deactivated. What will happen to the records the user owns in Salesforce?
Options
- AAll records are automatically assigned to another user.
- BAll records are automatically deleted.
- CAll records are assigned to the deactivated user until reassigned.
- DAll records are automatically assigned to the Administrator.
Explanation
When a Salesforce user is deactivated, the records they own remain assigned to their deactivated user account until an administrator manually reassigns them.
Common mistakes.
- A. Salesforce does not automatically reassign records to another user upon deactivation, requiring a manual process to transfer ownership.
- B. Deactivating a user prevents login but does not delete any data or records owned by that user.
- D. Records are not automatically transferred to the Administrator upon user deactivation; ownership remains with the deactivated user.
Concept tested. User deactivation impact on record ownership
Reference. https://help.salesforce.com/s/articleView?id=sf.users_deactivate.htm&type=5
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