CSA Exam Questions

When selecting the Target table for an import, which tables can you select? (Choose three.)

On Access Control Definitions, what are ways you can set the permissions on a Table? (Choose three.)

What tool is used to import data from various data sources, and map that data into ServiceNow tables?

When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?

On what part of the ServiceNow instance, would you find the option to Impersonate User?

How would you describe the relationship between the Incident and Task table?

Which flow components allow you to specify when a flow should be run?

Which feature helps to automatically allocate a critical, high-priority, service request to the appropriate assignment group or team member?

The Report Designer contains different sections for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report?

You are editing a new incident record and would like the "Save" button to be located on the Form header. Which action would need to be taken for that button to appear?

Which features ensures data consistency while importing data using import sets and web services?

When using Flow Designer, what is the Flow Execution initiated by?

What is the name of the string that displays filter criteria?

Which system property is added and set to true in order to see impersonation events in the System Log?

What process allows users to create, categorize, review, approve and browse important information in a centralized location that is shared by the entire organization?

A colleague wants to rearrange the columns on their My Work List. Once the user has navigated to the list, where should they navigate to select and arrange the columns?

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role, and the user_criteria_admin role, plus has permissions to create Ite...

What component of the ServiceNow infrastructure defines every table and field in the system?

Which data consistency settings can be achieved using UI Policy? (Choose three.)

A customer wants to use a client script to validate things on a form in order to make sure the submission makes sense. What type of client script would you recommend to meet this r...

An order from the Service Catalog has been placed. Two records in the Platform are created as a result. Which two records are associated with this newly ordered item? (Choose two.)

What action will allow you to personalize layouts of columns in a list?

An order for new office equipment has been placed through the Service Catalog. How would you view the lists of requests after the orders have been placed?

Which path would you take to access the table configuration page from a form?

Which admin role is required to make changes to High Security Settings?

What is the most common role that has access to almost all platform features, functions, and data?

When moving multiple update sets at one time, what might you do to facilitate the move?

What do you click when you have made modifications to your report, and you want to see the results without saving?

Which framework can automatically populate values for the Priority and Category fields based on the Short description field value?

Which testing framework is used to test ServiceNow Applications?

Which allows the creation of a task-based record from Service Catalog?

What module do you use to access the reports that are available to you?

Security rules are defined to restrict the permissions of users from viewing and interacting with data. What are these security rules called?

A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access? (Choose three.)

The customer has asked that you change the default layout of the Task list. They would like these columns, in this order: Number Task Type Parent Short Description Assignment Group...

Which ServiceNow capability allows you to provide knowledge articles, via a conversational messaging interface?

On the Form header, which element you to access form templates?

What is the definition of a group?

Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationships?

What icon do you use to change the label on a Favorite?

Which tool is used to define relationships between fields in an import set table and a target table?

When moving a homepage or dashboard between instances, what must you remember?

Which allows the creation of a task-based record from Service Catalog?

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

Which type of scripts run in the browser?

What enables you to trace the connection from an infrastructure item, like a Server, to the Services that are dependent on that Server?

What section on a task record is used to see the most recent updates made to a record?

While using the CMDB, what do you call the component that needs to be managed in order to deliver services?

What is the first step in the process to import spreadsheet data into ServiceNow?