CSA · Question #270
Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role, and the user_criteria_admin role, plus has permissions to create Items and Services?
The correct answer is B. Catalog Admin [catalog_admin]. The Catalog Admin role is responsible for comprehensive Service Catalog administration, including item creation and user criteria management.
Question
Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role, and the user_criteria_admin role, plus has permissions to create Items and Services?
Options
- ASys Admin [sys_admin]
- BCatalog Admin [catalog_admin]
- CCatalog Author [sn_catalog_write]
- DItem Admin [sn_item_admin]
How the community answered
(40 responses)- A3% (1)
- B90% (36)
- C3% (1)
- D5% (2)
Why each option
The Catalog Admin role is responsible for comprehensive Service Catalog administration, including item creation and user criteria management.
The Sys Admin [sys_admin] role has broader system-wide administrative permissions but is not specifically defined by inheriting 'catalog' and 'user_criteria_admin' roles for Service Catalog management.
The Catalog Admin [catalog_admin] role inherits permissions from the base 'catalog' role and 'user_criteria_admin', providing elevated privileges to create, manage, and approve Service Catalog items and services, including defining who can access them.
The Catalog Author [sn_catalog_write] role typically focuses on creating and editing catalog items but does not encompass the full administrative permissions of 'catalog' and 'user_criteria_admin'.
The Item Admin [sn_item_admin] role is not a standard ServiceNow role that specifically inherits both the 'catalog' and 'user_criteria_admin' roles for comprehensive catalog administration.
Concept tested: ServiceNow Service Catalog roles and permissions
Source: https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogRoles.html
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