CSA · Question #293
What icon do you use to change the label on a Favorite?
The correct answer is D. Pencil. To modify the label of an existing favorite in ServiceNow, you use the pencil icon associated with that favorite.
Question
What icon do you use to change the label on a Favorite?
Options
- AStar
- BClock
- CTriangle
- DPencil
How the community answered
(64 responses)- A8% (5)
- B2% (1)
- C3% (2)
- D88% (56)
Why each option
To modify the label of an existing favorite in ServiceNow, you use the pencil icon associated with that favorite.
The star icon typically marks an item as a favorite or unfavorite, it doesn't edit its properties.
The clock icon is usually associated with history or recent items, not editing favorites.
A triangle icon is often used for expanding/collapsing sections or indicating a dropdown, not for editing a favorite's label.
The pencil icon (edit icon) is universally used in many applications, including ServiceNow, to indicate an editable field or property. For Favorites, clicking the pencil icon next to a favorite opens a dialog to change its label, color, or icon.
Concept tested: Editing a Favorite's label
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/task/t_EditAFavorite.html
Topics
Community Discussion
No community discussion yet for this question.