Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationships?

The correct answer is C. Dependency View. Dependency View (also called Dependency Views) is ServiceNow's modern, interactive graphical tool for visualizing configuration items and their relationships within the CMDB. Users can explore how CIs connect to one another in a dynamic graph. Flow Designer (A) is for building…

Submitted by carter_n· Apr 18, 2026User Interface and Navigation

Question

Options

AFlow Design
BCI Class Map
CDependency View
DBusiness Service Map
ETransform Map

How the community answered

(48 responses)

A
2% (1)
C
94% (45)
E
4% (2)

Explanation

Dependency View (also called Dependency Views) is ServiceNow's modern, interactive graphical tool for visualizing configuration items and their relationships within the CMDB. Users can explore how CIs connect to one another in a dynamic graph. Flow Designer (A) is for building automated workflows. CI Class Map (B) shows the hierarchical taxonomy of CI classes, not individual CI relationships. Business Service Map (D) visualizes a business service and its supporting components but is a different, older tool. Transform Map (E) is used in Import Sets to define field mappings from a staging table to a target table.

Topics

#CMDB#Configuration Items#Dependency View#Visualization

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