What is the first step in the process to import spreadsheet data into ServiceNow?

Selecting an Import Set happens after data has been loaded into a staging table, not as the first step.

Running a Data Scrubber, or data cleaning, is typically a part of the transformation process, not the very first action.

Defining the Data Source is the initial and crucial step when importing spreadsheet data into ServiceNow, as it establishes where the data file resides (e.g., local file, network, URL) and how the platform should access it. This prerequisite step ensures that ServiceNow can successfully retrieve the data before any further processing.

While an Import Set table is created, the process technically starts by defining the Data Source which then populates the Import Set.

Setting Coalesce is a configuration within a Transform Map, which occurs after the data has already been loaded into an import set table.