CSA · Question #62
What are the steps to retrieve an Update Set?
The correct answer is C. Verify Update Set is Complete, Test Connection, Commit. To apply an Update Set from a remote instance, the process typically involves ensuring its completion on the source, verifying connectivity, and then committing it on the target instance.
Question
What are the steps to retrieve an Update Set?
Options
- AVerify Update Set is Complete, Retrieve, Preview, Apply
- BVerify Update Set is Complete, Test Connection, Apply
- CVerify Update Set is Complete, Test Connection, Commit
- DVerify Update Set is Complete, Retrieve, Preview, Commit2
How the community answered
(39 responses)- A3% (1)
- B3% (1)
- C90% (35)
- D5% (2)
Why each option
To apply an Update Set from a remote instance, the process typically involves ensuring its completion on the source, verifying connectivity, and then committing it on the target instance.
The final step to apply changes from an Update Set is 'Commit', not 'Apply', and 'Retrieve' is an action preceding preview and commit for remote update sets.
While 'Verify Update Set is Complete' and 'Test Connection' are valid steps, 'Apply' is not the standard final action; 'Commit' is used to apply the update set's changes.
The correct steps for applying an Update Set from a remote instance involve first verifying that the update set on the source instance is marked as 'Complete'. Subsequently, it's crucial to 'Test Connection' from the target instance to ensure remote communication, and then finally 'Commit' the retrieved update set to apply its changes to the target instance.
The option includes 'Commit2' which is not a valid or standard ServiceNow action for applying Update Sets.
Concept tested: Update Set retrieval and commitment process
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/managing-update-sets/task/t_RetrieveUpdateSets.html
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