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CSA · Question #63

IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

The correct answer is B. a spoke. In ServiceNow IntegrationHub, a 'spoke' refers to a bundled collection of reusable actions, subflows, and flows that enable integration with a specific third-party application or API.

Submitted by rania.sa· Apr 18, 2026Self-Service and Process Automation

Question

IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

Options

  • Aan action
  • Ba spoke
  • Ca connection
  • Dan integration step

How the community answered

(46 responses)
  • A
    2% (1)
  • B
    91% (42)
  • C
    4% (2)
  • D
    2% (1)

Why each option

In ServiceNow IntegrationHub, a 'spoke' refers to a bundled collection of reusable actions, subflows, and flows that enable integration with a specific third-party application or API.

Aan action

An action is a single operation performed within a spoke, not the entire integration module itself.

Ba spokeCorrect

A 'spoke' in IntegrationHub is a pre-built or custom application that contains a set of reusable actions, subflows, and flows designed to integrate with a specific third-party system or API. Spokes abstract the complexity of API interactions, allowing users to easily incorporate third-party functionality into their ServiceNow flows.

Ca connection

A connection stores the configuration details like credentials and endpoint URLs for a third-party system, but it is not the integration module itself.

Dan integration step

An integration step is a generic term and not the specific ServiceNow terminology for these integration modules in IntegrationHub.

Concept tested: IntegrationHub Spoke definition

Source: https://docs.servicenow.com/bundle/utah-integrationhub/page/administer/flow-designer/concept/flow-designer-integrationhub.html

Topics

#IntegrationHub#Spokes#API Integration#Process Automation

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