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CSA · Question #295
CSA Question #295: Real Exam Question with Answer & Explanation
The correct answer is D: Manually add them to the update set. Hompages and dashboards are not automatically captured in update sets and must be manually added to ensure they are transferred between instances.
Submitted by tom_us· Apr 18, 2026Introduction to Development and Data Migration
Question
When moving a homepage or dashboard between instances, what must you remember?
Options
- ADownload both as PDF and XML files
- BThey cannot be moved via update set
- CThe Platform will automatically add them to the update set
- DManually add them to the update set
Explanation
Hompages and dashboards are not automatically captured in update sets and must be manually added to ensure they are transferred between instances.
Common mistakes.
- A. While you can download dashboards as PDF or XML, this is for export/backup, not the standard method for moving them between ServiceNow instances via update sets.
- B. Hompages and dashboards can be moved via update set, but they require manual addition, contradicting this statement.
- C. The platform does not automatically add homepages and dashboards to update sets, requiring a manual action instead.
Concept tested. Moving dashboards via update sets
Topics
#Update Sets#Instance Migration#Homepages and Dashboards
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