CSA · Question #285
What module do you use to access the reports that are available to you?
The correct answer is C. Reports > View / Run. The "Reports > View / Run" module in the navigation menu provides the central access point to view and run all reports available to the current user.
Question
What module do you use to access the reports that are available to you?
Options
- ASelf-Service > My Reports
- BSelf-Service > My Dashboards
- CReports > View / Run
- DReports > Homepage
- EReports > Overview
How the community answered
(36 responses)- A3% (1)
- C94% (34)
- E3% (1)
Why each option
The "Reports > View / Run" module in the navigation menu provides the central access point to view and run all reports available to the current user.
"Self-Service > My Reports" is not a standard, general module for accessing all available reports; "My Reports" usually refers to reports created by the user or saved to their personal space.
"Self-Service > My Dashboards" is for accessing dashboards, not directly for viewing and running individual reports.
In ServiceNow, the "Reports > View / Run" module is the standard navigation path to access a list of all reports that a user has permission to view or execute. This module serves as the primary interface for users to interact with existing reports, view their output, and manage report subscriptions.
"Reports > Homepage" is not a standard module name for accessing all reports.
"Reports > Overview" is not a standard module name for accessing all reports.
Concept tested: Accessing reports via navigation modules
Source: https://docs.servicenow.com/bundle/utah-now-intelligence/page/use/reporting/task/t_ViewAndRunAReport.html
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