CSA Question #272: Real Exam Question with Answer & Explanation

Question

Which data consistency settings can be achieved using UI Policy? (Choose three.)

Options

• ASetting fields to accept the data in an expected format
• BSetting fields to accept the data with 'n' number of characters
• CSetting fields hidden
• DSettings fields read-only
• ESetting fields mandatory

Explanation

UI Policies primarily control the visibility, editability, and mandatory status of form fields, indirectly supporting data consistency.

Common mistakes.

• C. While UI policies can hide fields, making a field hidden primarily controls visibility rather than directly setting rules for the format or content of data that is 'accepted' once the field is presented.
• E. Making a field mandatory ensures data presence but does not directly control the specific format or character length of the data entered, which is a key aspect of consistency related to content and structure.

Concept tested. UI Policy capabilities for form data consistency

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/concept/c_UIPolicy.html

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