ADM-201 Exam Questions

Northern TV-all Outfitters wants to calculate how much revenue has been generated for each of Its marketing campaigns. How should an administrator deliver this information?

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response Include the top five troubleshooting tips that could...

An administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accomplish this goal?

Northern Trail Outfitters Is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive ed...

Cloud Kicks wants users to only be able to choose Opportunity stage closed won If the Lead source has been selected. How should the administrator accomplish this goal?

Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The services team also w...

Cloud Kicks wants to allow customers to create their own cases while visiting Its public homepage. What should the administrator recommend?

The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the cli...

What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers

Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated. Whic...

Universal Containers fs trying to Improve the user experience when searching for the right status on a case. The company currently has one support process that is used for all reco...

Cloud Kicks Is working on a better way to track its product shipments utilizing Salesforce. Which field type should an administrator use to capture coordinates?

The safes director at Cloud Kicks wants to be able to predict upcoming revenue In the next several fiscal quarters so they can set goals and benchmark how reps are performing. Whic...

The administrator at Cloud Kicks has created an approval process for time off requests. Which two automated actions are available to be added as part of approval process? Choose 2...

An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000. What should the administrat...

What ar% three characteristics of a master-detail relationship? Choose 3 answers

The VP of safes at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past. What should an administrator configure to mee...

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation. Which feature should an admini...

An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for edtting, the Flow Bunder toolbox offers only...

Users at Cloud Kicks are reporting different options when updating a custom plcklist on the Opportunity object based on the kind of opportunity. Where should an administrator updat...

Northern Trail Outfitters wants to initiate expense reports from Saltsforce to the external HR system. This process needs to be reviewed by managers and directors. Choose 2 answers...

The administrator at DreamHouse Realty added an email quick action to the Case page layout and Is unable to see the action on the case feed. Which feature must be enabled to ensure...

An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?

An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variables for use later in t...

An administrator Installed a managed package that contains a permission set group. The permission set group that was installed Includes Delete access on several objects, and the ad...

An administrator gets a rush request from Human Resources to remove a user's access to Saiesforce Immediately. The user is part of a hierarchy field called Direct Manager. What sho...

The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be...

A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is. Which tool shoul...

Safes users at Universal Containers are reporting that it Is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field. Which two...

AW Computing has six sales teams in a region. These teams always consist of the same account manager, engineer, and assistant. What should the administrate- configure to make it ea...

An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permission and the two-factor authentication for API Logins permis...

Cloud Kicks has decided to delete a custom field. What will happen to the data in the field when it is deleted?

Cloud Kicks (CK) Is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open...

At Universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two...

Cloud Kicks want to have consistency when communicating with customers on cases. The company has requested messages to be sent in an email channel with categories to help search fo...

The administrator at Ursa Major Solar has been asked to change the Work Item and Project custom object relationship from a master-detail to a lookup. Which scenario could prevent t...

Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases....

Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the...

The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an opportunity is closed won. What automation...

Which three aspects of standard fields should an administrator customize? Choose 3 answers

An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org. What should the administrator do to prevent unauthorized access to...

Cloud Kicks (CK) has a new administrator who is asked to put together a memo detailing Salesforce usage to budget for upcoming license purchases. Where should the administrator go...

An administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won, and another task after 60 days to check in with the customer. Wh...

AW Computing needs to capture a loss reason in a rich text field when an opportunity is closed lost. How should an administrator configure this requirement?

Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage. Which thr...

Universal Containers wants to increase the security of their org by requiring stricter user passwords. Which two of the following should an administrator configure? Choose 2 answer...

The business development team at Cloud Kicks thinks the Account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator...

Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue?

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest form online. The team currently does not have acce...

Users at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use?