ADM-201 Question #243: Real Exam Question with Answer & Explanation

The correct answer is C: Workflow Rule. To create immediate and time-based tasks upon an Opportunity being closed won, an administrator should use Workflow Rules or Process Builder, both capable of defining such automated actions.

Submitted by femi9· Apr 18, 2026Workflow/Process Automation

Question

An administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won, and another task after 60 days to check in with the customer. Which two automation tools should the administrator use? Choose 2 answers

Options

AField Update
BOutbound Message
CWorkflow Rule
DProcess Builder

Explanation

To create immediate and time-based tasks upon an Opportunity being closed won, an administrator should use Workflow Rules or Process Builder, both capable of defining such automated actions.

Common mistakes.

A. A Field Update is an action that can be performed by automation tools like Workflow Rules or Process Builder, not an automation tool itself capable of triggering tasks.
B. An Outbound Message sends data to an external system and is not used for creating internal Salesforce tasks.

Concept tested. Time-based and record-triggered automation

Reference. https://help.salesforce.com/s/articleView?id=sf.workflow_time_dependent_considerations.htm&type=5

Topics

#Workflow Rules#Process Builder#Tasks#Time-Dependent Actions

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