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ADM-201 · Question #233

Cloud Kicks (CK) Is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to…

The correct answer is A. Configure a scheduled flow m Flow Builder. To automate a weekly process counting open cases related to accounts, configuring a scheduled flow in Flow Builder is the most appropriate solution.

Submitted by femi9· Apr 18, 2026Workflow/Process Automation

Question

Cloud Kicks (CK) Is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account. How should the administrator recommend automating this business process?

Options

  • AConfigure a scheduled flow m Flow Builder.
  • BUse a process to update the account when It is edited.
  • CSet up a scheduled process in Process Builder.
  • DCreate a workflow rule with an outbound message.

How the community answered

(22 responses)
  • A
    77% (17)
  • B
    9% (2)
  • C
    9% (2)
  • D
    5% (1)

Why each option

To automate a weekly process counting open cases related to accounts, configuring a scheduled flow in Flow Builder is the most appropriate solution.

AConfigure a scheduled flow m Flow Builder.Correct

A scheduled flow in Flow Builder allows administrators to define a flow that runs automatically at specified intervals, such as once a week, making it ideal for batch processing records like iterating through accounts to count related open cases and update a field.

BUse a process to update the account when It is edited.

A process (in Process Builder) configured to update an account when edited would run reactively, not on a predetermined weekly schedule for all accounts, making it unsuitable for this requirement.

CSet up a scheduled process in Process Builder.

Process Builder itself lacks native scheduling capabilities for batch operations across multiple records at a set interval; Flow Builder provides this functionality.

DCreate a workflow rule with an outbound message.

Workflow rules are a legacy automation tool that do not support complex calculations like counting related records and cannot be scheduled to run weekly on all relevant records.

Concept tested: Scheduled automation with Flow Builder

Source: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_schedule.htm&type=5

Topics

#Workflow Rules#Scheduled Automation#Outbound Messages#Declarative Automation

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