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ADM-201 · Question #221

Northern Trail Outfitters wants to initiate expense reports from Saltsforce to the external HR system. This process needs to be reviewed by managers and directors. Choose 2 answers Which two tools…

The correct answer is A. Outbound Message C. Approval Process. To initiate expense reports to an external HR system with manager/director review, an administrator should configure an Outbound Message and an Approval Process.

Submitted by kim_seoul· Apr 18, 2026Workflow/Process Automation

Question

Northern Trail Outfitters wants to initiate expense reports from Saltsforce to the external HR system. This process needs to be reviewed by managers and directors. Choose 2 answers Which two tools shQuld on administrator configure? Choose 2 answers

Options

  • AOutbound Message
  • BEmail Alert Action
  • CApproval Process
  • DQuick Acton

How the community answered

(30 responses)
  • A
    77% (23)
  • B
    7% (2)
  • D
    17% (5)

Why each option

To initiate expense reports to an external HR system with manager/director review, an administrator should configure an Outbound Message and an Approval Process.

AOutbound MessageCorrect

An Outbound Message can be used to send data from Salesforce to an external HR system when an expense report record meets specified criteria, fulfilling the integration requirement.

BEmail Alert Action

An Email Alert Action sends email notifications but does not facilitate sending structured data to an external system for integration.

CApproval ProcessCorrect

An Approval Process automates the multi-step review and approval workflow, ensuring that expense reports are reviewed by managers and directors before finalization or submission.

DQuick Acton

A Quick Action allows users to perform specific tasks quickly, but it does not inherently provide functionality for external system integration or multi-step approval workflows.

Concept tested: Outbound messages and approval processes

Source: https://help.salesforce.com/s/articleView?id=sf.workflow_outbound_messages.htm&type=5

Topics

#Approval Processes#Outbound Messages#Workflow Automation#External Integration

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