Salesforce
ADM-201 · Question #207
Cloud Kicks wants to allow customers to create their own cases while visiting Its public homepage. What should the administrator recommend?
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Submitted by wei.xz· Apr 18, 2026Service and Support Applications
Question
Cloud Kicks wants to allow customers to create their own cases while visiting Its public homepage. What should the administrator recommend?
Options
- AOmni-Channel
- BEmail-to-Case
- CWeb-to-Case
- DSMS Response
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Topics
#Web-to-Case#Case Creation#Customer Self-Service